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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Becky Farley

November 3, 2026

5 out of 5 rating by Becky Farley
"Very helpful with my payment monthly. Very courteous."
We responded:
"Becky, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Mineral Wells insurance team is always here and happy to help. "
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Crystal Cogar

November 2, 2026

5 out of 5 rating by Crystal Cogar
"Excellent customer service"
We responded:
"Hi Crystal, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Mineral Wells.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jake Lohri "
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courtney whiting

October 29, 2026

5 out of 5 rating by courtney whiting
"We can’t thank Nikki at State Farm enough for all of her help! She took the time to understand our needs, answer all of our questions, and help us find the best policy that fits both our family and our budget. We truly appreciate her patience, kindness, and willingness to go the extra mile to make sure we got the coverage we needed without breaking the bank. If you’re looking for a place that genuinely cares about helping you find the right coverage at the right price, we definitely recommend this office! Thank you again for everything! ❤️"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Mineral Wells insurance team. "
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Kim Mcginnis

October 28, 2026

5 out of 5 rating by Kim Mcginnis
"Easy to work with and great service process were by far better than any other carrier for higher coverages!."
We responded:
"Thank you so much for the 5 stars, Kim! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Teena

October 28, 2026

5 out of 5 rating by Teena
"Staff most helpful with account situations and always checking on any needs or discounts available."
We responded:
"Thank you so much for the 5 stars, Teena! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Stacia Beck

October 27, 2026

5 out of 5 rating by Stacia Beck
"Nikki was fantastic!"
We responded:
"Stacia, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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J Kemp

October 27, 2026

5 out of 5 rating by J Kemp
"Thanks again for the great service"
We responded:
"Thank you for the 5-star review of Jake Lohri’s team - we really appreciate your kind words! "
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Cheryl K

October 26, 2026

5 out of 5 rating by Cheryl K
"I love my agent! Everyone I deal with is fantastic! Very helpful and friendly!"
We responded:
"Cheryl, thank you for your wonderful review of State Farm Agent Jake Lohri’s Team!"
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Wesley Hall

October 23, 2026

5 out of 5 rating by Wesley Hall
"Kaleigh very helpful and well mannered"
We responded:
"Wow, thank you for the 5-star review, Wesley! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jerred Roth

October 23, 2026

5 out of 5 rating by Jerred Roth
"Mikayla provided great service and was patient as we made our decisions. Highly recommend."
We responded:
"Jerred, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Erin Fleak

October 23, 2026

5 out of 5 rating by Erin Fleak
"They are always very helpful and willing to assist you with anything you need."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jake Lohri’s team. "
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John Scott

October 22, 2026

5 out of 5 rating by John Scott
"By far the best Agency in the Insurance Industry!!!!

From either Nikki or Kaylee answering the phone you will be in great hands with both.

At Jake Lori Insurance they provide small town charm all while delivering big city quality with out all the hassle attached.

The worst mistake would be not to call them first for all your insurance needs!!!!

I have policy for auto, camper, renters and obtaining home owners policy currently....

Please reach out to them today for any and all insurance needs and let them know you read Johns review!!!!

I'm just saying!!!!

Happily Insured,

John Scott"
We responded:
"Hi John, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Mineral Wells.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jake Lohri "
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Miles Blackwell

October 21, 2026

5 out of 5 rating by Miles Blackwell
"Kaleigh was a great help, and was a joy to speak to! Wonderful customer service and went above and beyond to help."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Mineral Wells insurance team. "
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Juniper Mulligan

October 20, 2026

5 out of 5 rating by Juniper Mulligan
"Great service, answered all my questions, always trying to help save money."
We responded:
"Hi Juniper, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jake Lohri’s team.  Please reach out to us if any questions come up!  - Jake Lohri’s Insurance Team "
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Caleb Axley

October 16, 2026

5 out of 5 rating by Caleb Axley
"Shoutout Nikki for great customer service. Staff is very easy to reach as well. Would definitely recommend Jake for anyone needing insurance."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Mineral Wells insurance team. "
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Bonnie Pulver

October 16, 2026

5 out of 5 rating by Bonnie Pulver
"Spoke to Kaleigh who was able to give us a great quote for homeowners insurance. Gave us exceptional service."
We responded:
"Bonnie, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Parker Stephens

October 7, 2026

5 out of 5 rating by Parker Stephens
"Very helpful people, mikayla was very helpful"
We responded:
"Hi Parker, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jake Lohri’s team.  Please reach out to us if any questions come up!  - Jake Lohri’s Insurance Team "
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AUSTIN WILSON

September 29, 2026

5 out of 5 rating by AUSTIN WILSON
"I just switched to State Farm, and they have made everything so easy, and have even helped me save on my insurance! Hope to do business with these guys for a long time!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jake Lohri’s Team! We deeply appreciate your kind words here in Mineral Wells . "
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Ashley Nelson

September 29, 2026

5 out of 5 rating by Ashley Nelson
"Mikayla was great and super friendly!"
We responded:
"Ashley, thank you for the amazing review! Our Mineral Wells insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jake Lohri, your State Farm Agent "
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Stacy McCloy

September 24, 2026

5 out of 5 rating by Stacy McCloy
"The staff is amazing and understanding !"
We responded:
"Stacy, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Mineral Wells. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jake Lohri and Team "
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Chanler Chavez

September 17, 2026

5 out of 5 rating by Chanler Chavez
"Great people always friendly and very helpful with everything"
We responded:
"Thanks so much for the fantastic rating, Chanler! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Steve Hayton

September 15, 2026

5 out of 5 rating by Steve Hayton
"They are so nice e and helpful. Service is barnùn. I will recommend they to anyone."
We responded:
"Hi Steve, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Mineral Wells.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jake Lohri "
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Nevaeh King

September 15, 2026

5 out of 5 rating by Nevaeh King
"Very helpful, even tho I live far away they always work with me :)"
We responded:
"Thank you so much for the 5 stars, Nevaeh! We truly appreciate your feedback and are always happy to help whenever you need us. "
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alyssa barker

September 14, 2026

5 out of 5 rating by alyssa barker
"Great experience got good suggestions and info that I needed!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jeremy Carson

September 12, 2026

5 out of 5 rating by Jeremy Carson
"Helped and got me took care of quickly and location is very good for people from Rockport and Mineral wells"
We responded:
"Jeremy, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "