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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chanler Chavez

Chanler Chavez

September 17, 2026

5  out of  5
rating by Chanler Chavez
"Great people always friendly and very helpful with everything"
We responded:
"Thanks so much for the fantastic rating, Chanler! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Steve Hayton

September 15, 2026

5  out of  5
rating by Steve Hayton
"They are so nice e and helpful. Service is barnùn. I will recommend they to anyone."
We responded:
"Hi Steve, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Mineral Wells.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jake Lohri "
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Nevaeh King

September 15, 2026

5  out of  5
rating by Nevaeh King
"Very helpful, even tho I live far away they always work with me :)"
We responded:
"Thank you so much for the 5 stars, Nevaeh! We truly appreciate your feedback and are always happy to help whenever you need us. "
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alyssa barker

September 14, 2026

5  out of  5
rating by alyssa barker
"Great experience got good suggestions and info that I needed!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jeremy Carson

September 12, 2026

5  out of  5
rating by Jeremy Carson
"Helped and got me took care of quickly and location is very good for people from Rockport and Mineral wells"
We responded:
"Jeremy, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Kate McCollum

September 8, 2026

5  out of  5
rating by Kate McCollum
"An option for more than five stars is needed for this office! Nikki was the one who helped me through the process of switching insurance companies! She was very patient and thorough in answering all my questions and she was upfront and honest with her answers! Highly recommend her and this office!"
We responded:
"Hi Kate, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Mineral Wells.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jake Lohri "
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Aimee Workman

September 4, 2026

5  out of  5
rating by Aimee Workman
"Jake and kaylee always extremely helpful. And very courteous. Quick to resolve any issues that arise within my homeowner's. And my car insurance."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Patrick Kegley

September 2, 2026

5  out of  5
rating by Patrick Kegley
"Makayla was very friendly and helpful getting our car and homeowner policy set up. Was knowledgeable and made the process very easy."
We responded:
"Patrick, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Mineral Wells. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jake Lohri and Team "
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Alex Charnes

August 30, 2026

5  out of  5
rating by Alex Charnes
"Mikayla made it super easy to get my insurance setup!"
We responded:
"Alex, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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jason sams

August 26, 2026

5  out of  5
rating by jason sams
"Extremely helpful and courteous"
We responded:
"jason, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Justin Forrester

July 30, 2026

5  out of  5
rating by Justin Forrester
"Nikki was great. She got me better coverage on both my house and vehicles and it cost less than my last insurance. I highly recommend her when searching for insurance."
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Megan Carpenter

July 22, 2026

5  out of  5
rating by Megan Carpenter
"Always just a text or call away. Cheapest insurance around and helped lower my bill even. Highly recommend!"
We responded:
"Megan, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jake Lohri and Team "
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Emily Bailey

July 18, 2026

5  out of  5
rating by Emily Bailey
"Nikki and Mikayla were a big help getting our newest vehicle added to our policy. They both have very friendly personalities."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Mineral Wells. "
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rachel stephens

July 15, 2026

5  out of  5
rating by rachel stephens
"Nikki and Mikayla are the best!! I deal with them for both personal and business accounts. In every situation, request or dilemma, they are professional, accommodating, understanding, courteous and efficient. They go the extra mile to find solutions and get results."
We responded:
"rachel, thank you for the fantastic review! We’re always here to support you with your insurance needs in Mineral Wells. "
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Jason Rummer

July 13, 2026

5  out of  5
rating by Jason Rummer
"Quick response. Very polite people. Will go out of their way to make sure that you feel comfortable."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Jenifer Hagerty

Jenifer Hagerty

July 13, 2026

5  out of  5
rating by Jenifer Hagerty
"Awesome customer service! Very knowledgeable staff, helpful with all of our insurance needs, home auto and life policies with them!"
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Chase Wood

July 10, 2026

5  out of  5
rating by Chase Wood
"I got a reasonably affordable rate in no time. Nikki, the woman that helped me, was very patient and helpful with any questions I had! Would definitely recommend at least looking into rates if interested."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Mineral Wells to know that you had such a wonderful experience with us here on State Farm Agent Jake Lohri’s Team."
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Skylier Litton

July 9, 2026

5  out of  5
rating by Skylier Litton
"Very awesome to work with and very informative to me with what I needed."
We responded:
"Skylier, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jake Lohri’s Team—we are always here to help!"
Profile photo of Roxanne (StackedWaffles)

Roxanne (StackedWaffles)

July 9, 2026

5  out of  5
rating by Roxanne (StackedWaffles)
"I had a wonderful experience here. Everyone was so knowledgeable and helpful. They helped me save $200/month! I even did everything from my phone on my lunch break!"
We responded:
"We are grateful for your 5-star review, Roxanne! Thanks for taking a moment to share your positive rating of State Farm Agent Jake Lohri’s Team here in Mineral Wells . "
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Linda Weaver

July 8, 2026

5  out of  5
rating by Linda Weaver
"Mikayla Craze quickly finished setting up my new home owners policy that I have been working on for quite a few days. A few questions and credit card payment got policy finalized."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jake Lohri’s Team. "
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Buddy Roberts

June 30, 2026

5  out of  5
rating by Buddy Roberts
"Great customer service, friendly and fair."
We responded:
"Thanks so much for the fantastic rating, Buddy! We are so glad you had a positive experience with us here on State Farm Agent Jake Lohri’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jonathan Fortier

June 29, 2026

5  out of  5
rating by Jonathan Fortier
"❤️❤️❤️"
We responded:
"Thank you for the fantastic review, Jonathan! We are always here to help with your insurance needs here in Mineral Wells . "
Profile photo of AUSTIN WILSON

AUSTIN WILSON

June 16, 2026

5  out of  5
rating by AUSTIN WILSON
"I just switched to State Farm, and they have made everything so easy, and have even helped me save on my insurance! Hope to do business with these guys for a long time!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jake Lohri’s Team! We deeply appreciate your kind words here in Mineral Wells . "
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Brian Butler

June 3, 2026

5  out of  5
rating by Brian Butler
"Fast and quick, received all information I needed in minutes. All questions answered."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of LISA HARTER

LISA HARTER

May 31, 2026

5  out of  5
rating by LISA HARTER
"Nikki is great! Really easy to work with."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jake Lohri’s Team. "