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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Butler

June 3, 2026

5  out of  5
rating by Brian Butler
"Fast and quick, received all information I needed in minutes. All questions answered."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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LISA HARTER

May 31, 2026

5  out of  5
rating by LISA HARTER
"Nikki is great! Really easy to work with."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jake Lohri’s Team. "
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Ella Phares

May 29, 2026

5  out of  5
rating by Ella Phares
"State Farm has been my first and only auto insurance company I’ve worked with, and they’ve been nothing but kind and patient with me! Jake Lohri’s office especially have been nothing but kind to me, and are the easiest people to work with. I’d recommend no one else but their team!!"
We responded:
"Wow, thank you for the 5-star review, Ella! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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T W

May 29, 2026

5  out of  5
rating by T W
"Mikayla was very helpful and efficient in switching policies"
We responded:
"Thank you for the fantastic review, T! We are always here to help with your insurance needs here in Mineral Wells . "
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Justin Wajda

May 27, 2026

5  out of  5
rating by Justin Wajda
"I've been using State Farm for awhile, the car insurance coverage and utilizing it has been an easy and painless experience for me. It's been especially nice I can text them due to me working night shift so I can essentially leave them a message if I need to address anything with my coverage"
We responded:
"Thank you so much for the 5-stars, Justin! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Tyler Sutphin

May 26, 2026

5  out of  5
rating by Tyler Sutphin
"Got a good policy with a good price."
We responded:
"Thank you for the 5-star review, Tyler! Here on State Farm Agent Jake Lohri’s Team, we are proud to serve our community and appreciate your recognition. "
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Mady Boothe

May 23, 2026

5  out of  5
rating by Mady Boothe
"Nikki is awesome! Super easy to work with and was able to get us better coverage at a lower monthly price!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jake Lohri’s Team. "
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Kayla Clark

May 18, 2026

5  out of  5
rating by Kayla Clark
"Always eager to help efficiently and quickly! Very kind employees."
We responded:
"Wow, thank you for the 5-star review, Kayla! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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chris rader

May 14, 2026

5  out of  5
rating by chris rader
"Awesome experience and worked with me to find the exact policy I needed"
We responded:
"chris, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Amber Williams

May 13, 2026

5  out of  5
rating by Amber Williams
"Excellent service! Thank you so much for taking the time to explain everything to me! I’m so glad my friend referred me!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jake Lohri’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Timothy Lohri

May 13, 2026

5  out of  5
rating by Timothy Lohri
"Switched to State Farm recently and couldn't be happier. Not only did they offer competitive rates, but the peace of mind knowing they have a solid reputation is worth it. Their mobile app is also super intuitive and makes managing my policies a breeze. Great company and even better service."
We responded:
"Thanks so much for the fantastic rating, Timothy! We are so glad you had a positive experience with us here on State Farm Agent Jake Lohri’s Team. If there is anything we can do for you in the future, just give us a shout! "
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jason sams

April 23, 2026

5  out of  5
rating by jason sams
"Extremely helpful and courteous"
We responded:
"jason, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Rachel Miller

April 21, 2026

5  out of  5
rating by Rachel Miller
"Nikki was super helpful and saved us quite a bit a money!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jake Lohri’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jaime Druid

March 30, 2026

5  out of  5
rating by Jaime Druid
"Customer service is always great. Very friendly and helpful"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jake Lohri’s Team here in Mineral Wells . "
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Nisa Ann Roberts

March 25, 2026

5  out of  5
rating by Nisa Ann Roberts
"Mikayla was a huge help in getting me reinstated. She was professional, knowledgeable, and handled everything quickly. Really appreciate the support—great experience overall."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jake Lohri’s Team. "
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Mike Brooks

March 25, 2026

5  out of  5
rating by Mike Brooks
"Mikayla helped me through the process of replacing my home owners and auto policies. She was very supportive and knowledgeable. I would highly recommend her and Jake for your insurance needs."
We responded:
"Thank you for taking the time to leave such a great review, Mike. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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christi kestner

March 13, 2026

5  out of  5
rating by christi kestner
"Very knowledgeable friendly staff!"
We responded:
"Thank you for taking the time to leave such a great review, christi. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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STACY STATES

March 11, 2026

5  out of  5
rating by STACY STATES
"Excellent! Would absolutely give 10 stars if I could! Very nice, knowledgeable of all aspects of coverage, explained every step, and answered all of my questions. Absolutely fantastic! Way to go Nikki ! 😊"
We responded:
"STACY, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jake Lohri’s Team!"
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Michael Simmons

March 10, 2026

5  out of  5
rating by Michael Simmons
"Very polite and very professional help me with finding the Best policy"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jake Lohri’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Mineral Wells ."
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Ezekiel Adams

March 6, 2026

5  out of  5
rating by Ezekiel Adams
"Hands down the most flexible, honorable, and easy to work with Insurance office I’ve dealt with to date. Jake from State Farm and his team of awesome office personnel solely were the reason I decided to come back to State Farm. Working out of town, it makes office visits difficult. They made it effortlessly happen immediately and with a quickness."
We responded:
"We are grateful for your 5-star review, Ezekiel! Thanks for taking a moment to share your positive rating of State Farm Agent Jake Lohri’s Team here in Mineral Wells . "
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Michael Morris

March 5, 2026

5  out of  5
rating by Michael Morris
"Very helpful! They got me a lower premium for my home insurance, and Mikayla was very fast and responsive!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Darklady Sixtyseven

February 24, 2026

1  out of  5
rating by Darklady Sixtyseven
"My experience so far at this state farm office has been horrid. I was in an auto accident at the fault of one of Jake's clients last fall, and have yet to hear about anything regarding the accident other than a claim number. I have left multiple voice-mail but have yet to hear from any agent. I only gave 1 star because it wouldn't let ne leave zero."
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India Peggs

February 20, 2026

5  out of  5
rating by India Peggs
"Highly recommend! Nikki made things so easy to understand especially as a first policy holder. She walked me through everything and was able to quickly provide me a very affordable quote! Hope to do business with Jakes office for a long time!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jake Lohri’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Mineral Wells ."
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Sheena Keys

February 4, 2026

5  out of  5
rating by Sheena Keys
"They are very caring and very friendly they have absolutely amazing staff and treat there customers with the upmost respect they are caring very great place and I wouldn't want to go through anyone else for insurance"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Mineral Wells to know that you had such a wonderful experience with us here on State Farm Agent Jake Lohri’s Team."
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Heather Grant

February 4, 2026

5  out of  5
rating by Heather Grant
"I recently looked at and then purchased a new vehicle. After the inital call, I was able work with Mikayla through text to get everything changed as well as her sending my new card. It made the process super easy and convenient."
We responded:
"Thank you so much for the 5-star rating, Heather! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "